Bab 7
ANRI Serves the Public
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Archival Services,
the Center for Training and Archival Education, Records Commercial Services,
the Diorama of the History of the Nation, and public information are provided
by ANRI. Archival services are one of the main tasks of an archival
institution. In 1994, Along with the development in the organization, ANRI
established the Technical Working Unit (UPT) for Archives Management and
Technical Archival Services. For introducing archives to people, ANRI established
the Diorama of the History the Nation which was officially opened by President
Susilo Bambang Yudhoyono on August 31, 2009. By 2010, in respond to the
promulgation of the law in Public Information Transparency, ANRI established Government
Chief Information Officer (G-CIO) to give public service.
A. Archival
Services
Archival services had gone through a very long
historical journey, conducted by ANRI. At least, it was started from the
promulgation of the Law Number 7 year 1971 concerning Basic Provisions of
Archives. The services conducted in the
Archives Building on Jalan Gajah Mada 111, West Jakarta. Since 1976, the service was moved to the new
ANRI Building on Jalan Ampera Raya 7, South Jakarta.
In 2006, the working unit that had
nomenclature from the Sub-Directorate of Public Services was under the
Directorate of Public Program and previously under the Center for Archival
Services. The sub-Directorate had
responsibility in providing services for archives and library.
Researchers from
many different backgrounds both from domestic and overseas took benefit from
the library and reading room. The number of visitors who visit the reading room
since 2006 is available in table 8.1.
In 2010, there were
about 21,183 visitors coming to the service unit. They accessed many kinds of archives such as
collection of Algemeene Secretarie, Binenlands Bestuur, Hoge Regering and
Gewestwlijke Stukken. They also
accessed archives collection from the beginning era of the Republic of Indonesia
which consisted of archives from governmental institutions such as Algemeene
Secretarie, State Secretary, President Cabinet, Indonesia Delegations, Djogja Documenten, Prime Minister
Cabinet, and The United Republic of Indonesia Cabinets, ministerial archives
(Minister of Information, Police, and Minister of Finance), and individual
archives (Roeslan Abdulgani, Djamal Marsudi, Muhammad Yamin, and President
speeches). Furthermore, there were also
many other archives accessed by visitors such as archives maps included the
collection of De Haan and Indonesian Cartography. Audiovisual archives were also accessed
included films (from the State Film Production Centre/PPFN) and Reijks
Inrichting Dients, photographs collection by Koninklijk Instituut van
Troopen (KIT), and the Ministry of Information, microfilms included Fiche
Genealogy, the portal of Algemeene Secretarie Index Folio, and the
portal of Algemeene Secretarie Klapper.
ANRI keeps improving
itself to present services to publics for the accomplishment of national
archives management. One of the efforts conducted was submitting a
certification proposal for ISO 9001:2008 in Quality Assurance System. The
followings steps are taken in order to have the ISO 9001:2008:
a. Introduction included training on concepts,
documentation, implementation, and requirements of ISO 9001;
b. Planning through current situation analysis/understanding
the ISO, evaluation on organizational preparation, development of documentation
on quality assurance system, and establishment of ISO 9001 team;
c. Implementation of training on documentation,
monitoring on the implementation of the quality assurance system, assessment
and refinement on the quality; and
d. Evaluation on training, internal audit of
quality, implementation of refinement and prevention of problems, managerial
outlook, and refinement on the system for developing the quality
assurance.
There are 13 archives
collection applying ISO 9001:2008, as follows:
a. Hooge Regering;
b. Surakarta;
c. Yogyakarta;
d. Koninklijk Bataviasch Genootschap;
e. Museum Sono Budoyo (Java Instituut);
f. Roeslan Abdul Gani;
g. Mohammad Bondan;
h. Muhammad Yamin;
i. De Haan Cartography;
j. microfilms Algemeene Secretarie (Index
Folio, and Klapper Bogor, Index Folio, and Klapper Gajah Mada);
k. Films from the PPFN and documentary series;
l. Photographs from Koninklijk Instituut van
Troopen;
m. personal photographs
B. The Centre
for Education and Archival Training
Although the Center
for Education and Archival Training had become part of ANRI since 1974, it was
in 2003, ANRI finally established its own Center for Education and Archival
Training.
The professional
human resources development conducted at ANRI’s Center for Education and
Archival Training involved many kind of programs such as training and education
on archivists, technical training on archives, training of Trainer for
archivists in village areas, training on records management, training on
archives schedule, and training on archives management (for the heads of
archival institutions and its archival unit). They also organized trainings on
archives management, archives management in universities, archivist assessors,
archival supervision, archival human resources certification, the application
of SIKN (the Indonesian Archival Commercial Services) and JIKN (the Indonesian
Archival Information Network), technology-based archives
management, vital archives management, and training on archival information
services. In addition to organizing integrated trainings that involved instructors
from internal organization, ANRI also organized several trainings that involved
instructors from other countries such as from Singapore, Australia, and
Netherlands. Furthermore, ANRI has also organized long distance training for
upgrading functional positions in 2005.
In 2009, the Center
for Education and Archival Training had successfully been awarded an
accreditation status from the National Institute for Public Administration
(LAN). This accreditation status determined the acknowledgement of this institution
in providing functional trainings for semi professional and professional archivists
– the accreditation status was B. In 2011, the Center received accreditation
certificate from LAN with B status meaning that the center was capable to organize
training on archives management; developing records schedule (JRA), archival
assessors, archives and records centre, and vital records.
C. The Center for Records Commercial Services
The long history of
the Center for Records Commercial Services was begun in October 11, 1993 when
the President issued a decree Number 92 year 1993 concerning Status, Tasks,
Functions, Organizational Structures, and Standard Procedures for the National
Archives of the Republic of Indonesia. The decree was followed up by the decree
of the Director General of ANRI Number OT.00/390/36/1994 concerning Organizational
Structure and Standard Procedures of ANRI. The Center has direct responsibility
to the Deputy Director General for Archives Development since 2003. It has
functions in developing archival programs under the coordination of the
Director General of ANRI through the Secretary General.
The center for records
commercial services is a working unit that has responsibility in managing
non-taxes state revenues with the following tasks: (a) archival management; (b) development of
archival manuals; (c) archival automotive; (d) archives preservation and
conservation, media transformation, and archives reproduction.
The Center has
involved in providing assistance to many companies both private and public in
the following areas: archival management, arrangement, preservation,
development of archival classification, development of record schedule,
digitalization of archives, and development of application for record schedule.
D. The Diorama of
History of the Nation
The Appreciation of
a nation towards archives is a depiction of high cultural and historical values.
The attention on the important role of archives needs to be embodied in a form
of records the collective memories of a nation and a national responsibility.
The Diorama ofa
History of the Nation (SPB) is a breakthrough process of the dynamic of the
nation from time to time. It is a combination of archives, art, and technology.
The idea of developing the diorama was to improve the role of archives in
enhancing the patriotism and unity of the nation and to bind the nation.
Actually, the introduction
of archives to people in an interesting and understandable way is done through
the transformation of archives into an art work with technology. The diorama is
useful and gives benefits to students, college students, and publics.
The diorama was
built in a land of 750 m2 depicts a glorious moment of the nation in the past
until the reformation era. The plot showed in the diorama is culminated by a
reflection theatre as an embodiment of nation spirit.
The visitors of the diorama come from many
different backgrounds, as soon as being officially opened by President Susilo
Bambang Yudhoyono on March 31, 2009. Our records indicate some of the
testimonies given by the visitors as follows:
Positive remarks
stated by visitors such as: an elementary student from SD Negeri 02 Pela
Mampang Jakarta, Febriza Yuversal, who wrote her impression about the diorama:
“Very nice, I would love to come again with friends from school. The room is
neat and cold.” Two vistors, Ravshan Khodjaev from Tashkent, Uzbekitan said,
“It was very interesting and informative.” The same impression was said by
Namator Muzafar, a friend of Khodjaev, “It was very important.”
Schoolteachers also
appreciate it, Agus Tri, a teacher from Al-Fityan Elementary School states. “Very
good in concept and very effective for learning Social Sciences.” Suparmi S.Pd
also agreed by saying “Good, interesting, very useful. We can learn the history
of the Republic of Indonesia from the diorama, and hope it can support us in
studying the knowledge. We hope all the best for the National Archives. See you
for the next visits.”
An archivist from
Netherlands, Charles Juergens from Leiden, also took advantage of the diorama
by saying, “very interesting to see the history of the country and nation
through the eyes of an archivist and archival documents, Prima..!!”. The same
compliment was also said by Togo from Strada Elementary who said, “Good Job
Team!! The most modern museum in Indonesia.”
The Coordinating
Ministry of People Welfare, H.Agung Laksono, said: “Congratulations on the
success in developing the Archives Building.
Hopefully, it could provide spirit for the success of the national
development.” The same testimony was also said by E.E. Mangindaan, the former Minister
of Administrative Reform, “Keep up the good work in discovering the history of
the nation. PROUD TO BE INDONESIAN = A STRUGGLING PEOPLE”.
Politicians from the
parliament also told their testimonies. A legislator, Mahfuz Sidik, said that:
“Very interesting. A very interesting medium of historical education.” Another legislative member, Miryam S.
Haryani, said, “it needs more appropriate facilities and infrastructures.” The same opinion was also said by a student
from SMPN 3 South Tangerang, Ninday Anggraeni, “Very interesting. Advanced
technology, but the room is too small.”
Although some still
view that the diorama needs better facilities, Regi Muhammad A from Bogor has
different view, “Very good. I love Soekarno reading the text. Mmm, please put
more people from the house of representative, the original statues of
them.” A student from Nurul Iman
Elementary, Depok, N.I. Naufal, said, “Very good. The film is not too
clear/detail. I would love to come again with friends. Wait me.”
According to a
professor of Gajah Mada University, Dr. Djoko Suryo, the diorama is meaningful
and quite good. That was why; “Keep it and preserve the historical document for
education people and our Indonesia, for the future generation. Very good.” A
student from Binus University, Selly Angela, said, “Thank you. There is love in
it.”
Those testimonies
indicate the appreciation of people to one of the public services provided by
ANRI. People can feel the touch of ANRI
and it draws near ANRI to them.
E. Information
and Document Services
The spirit of
openness information has encouraged the promulgation of the Law Number 14 year
2008 about the Public Information Transparency which was implemented two years later
after its promulgation. In respond of the promulgation of the Law, ANRI, as one
of public institutions formed Government Chief Information Officer (G-CIO). It
is based on the decree of the Director General of ANRI Number HK.01/141/2010 concerning
the Organization of Information Management and Documents in ANRI and the decree
of the Director General of ANRI Number 11 year 2011 on Mechanism in Public
Information Management in ANRI.
G-CIO ANRI is part
of Bureau of Planning in the technical service under the Public Relation
division. G-CIO ANRI has 4 staffs: 2
archivist and 2 computer staffs. There
are many non-government organizations and government institution submitted a
proposal for accessing public information through PPID. They were as follows: NGO Seknas Fitra,
Sarvodaya, the Police Dept. of Jakarta, and Lempara, Bank of Indonesia, the
Secretariat of Palu city, and the secretariat of South Sulawesi province.
In order to improve
the quality of public services, in 2011, ANRI developed a plan to establish the
Government Chief Information Officer (G-CIO) equipped with a website that can
be accesses via internet.
F. Award in
Public Services
ANRI has been
receiving awards in public services such as the Anugerah Media Humas Award (Public Relations Media Award) and
Archival Service Award. The improvement
program in archival services had been awarded Abdisatyabakti award in 1996 and Citra Pelayanan Prima Award (Prima service award) in 2008 from the
Ministry of State Apparatus Empowerment
In 2007, ANRI won the First Winner in the
Public Relation Media Award from the Coordinating Agency of Public Relations.
ANRI won in three categories: first winner in the category of merchandise,
website, and calendar. First winner in
the category of calendar was regain in 2008, and first winner in the category
of merchandise in 2011.
